our commitment to customer care

We build our teams to create a personalised experience. We seek to build a relationship with you, in order to understand your design requirements, your lifestyle and environment, so that your new bathroom reflects your way of living in both functionality and aesthetic.

From our initial meeting, right through design and delivery we are conscious of meeting your expectations. Our professional design team are always happy to discuss plans, products and prices.

If it’s inconvenient to drop by our showroom on the Old Cabra Road, we offer various channels to communicate. We are available to chat via social media and always endeavour to respond in a timely manner, but we also love to chat over the phone. We also recommend you to keep an eye on our website, we’re always updating it. You’ll find lots of inspiration in our image gallery and informative content in our blog posts. If you wish to discuss a project in greater detail, use our online booking facility to schedule a one-to-one design consultation in-store.

This commitment to customer care doesn’t end when the sale ends – we support you until completion and love seeing those end results.

What our customers are saying about us:

‘We are thrilled with our new room’.

‘We found the people at PH Ross to be professional & creative’.

‘We couldn’t recommend the experience highly enough’.


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